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How tej888 Handles Your Personal Data

At tej888, we take the privacy of every account seriously — this page tells you exactly what data we collect, why we collect it, and how we keep…

Data collected only for account operationNo selling of personal data to third partiesEncrypted storage for all account recordsYou can request your data anytimeApplies to all India-based accounts
tej888 How tej888 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team Directly

If you have a question about how your data is used, want to request a copy of your records, or need to flag a data concern, our privacy team is reachable through the channels below. We aim to respond to all data-related enquiries within five business days and handle every request with full confidentiality.

Team online

Email Privacy Team

Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can locate and verify your record quickly before processing.

Live Chat Support

Our support chat is available around the clock. Use it to raise an initial privacy concern, and the agent will escalate to the data team if your query needs a formal written response under policy.

Account Settings Portal

Log in and navigate to Account Settings to review the personal details we hold, update your contact information, or submit a deletion request directly without needing to contact support first.

DATA HANDLING PRACTICES

Six Ways We Protect What You Share With Us

Every privacy commitment we make here is backed by a specific technical or operational control — not just a policy statement.

Encrypted Data Storage

All personal records, including your name, address and government ID scans, are stored using AES-256 encryption.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most.

Account Security Controls

Two-factor authentication is available on every tej888 account. Login attempts from unrecognised devices trigger an email alert to your registered…

Data Retention Schedule

We keep your account data for the period required by applicable law.

No Third-Party Data Sales

We do not sell, rent or exchange your personal information with advertisers or data brokers.

Your Right to Access and Correct

You can request a full export of the data we hold on your account at any time.

Common Questions About Your Privacy on tej888

Below are the questions we hear most often about data, cookies, account records and privacy rights. If your question is not answered here, reach out through the support channels listed on this page and our team will respond with a written answer specific to your account.

We collect your name, email address, date of birth, mobile number and, where identity verification is required by law, a copy of a government-issued ID. We do not collect more data than is necessary to operate your account and process transactions.

No. We do not sell or share your personal information with advertisers. Data is shared only with payment processors — UPI, Paytm or PhonePe — strictly to complete a deposit or withdrawal you have initiated from your account.

Email our privacy team from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured export of your account data within five business days of confirming the request.

Yes. You can submit a deletion request through Account Settings or by emailing the privacy team. We will remove identifiable data once the legally required retention period has passed and confirm deletion to your registered email address.

We use session cookies required for login, and optional analytics cookies to improve the lobby experience. You can manage or withdraw consent for non-essential cookies at any time using the cookie settings link in the site footer.

We retain records for the period required under applicable Indian law and our internal compliance obligations. After your account is closed and the retention period ends, your identifiable data is permanently deleted from active systems and scheduled backup purges.

We store only the transaction reference and amount needed to credit your account. Your UPI VPA, Paytm mobile number and PhonePe credentials are not stored by us beyond the moment required to complete and confirm the transaction.